Welcome to Valencia Silver

Valencia Silver would like to introduce our extensive collection of finest sterling silver jewellery ranging from traditional elegance to stylish modern designs. The collection includes plain silver, fresh water pearls, gemstones and beaded jewellery
 
 
 

 

Testimonials

Oct 24, 2012

Valencia have a good quality range and design at a reasonable price.  They have proven to be one of our best selling brands and I would recommend Valencia Silver to any retailer


 

- M Jewellers - Eastbourne
Oct 24, 2012

We have been stocking the Valencia range for over 10 years now and will continue to do so for many years to come.  We always look forward to a visit from them and enjoy looking at their range.  We are confident when selling their jewellery as it is made well and of high quality.  We find items are very reasonably priced considering the jump in the cost of silver.  When we call, the Valencia staff are always friendly and incredibly helpful.  Thank you to all at Team Valencia.

- Martin Wilde Jewellers - West Malling
Oct 24, 2012

Valencia offer lovely saleable modern silver jewellery.  Great products and a great service

- Grains of Gold - Brighton

Terms & Conditions

 

BASIS OF SALE

Valencia Ltd shall sell and the Buyer shall purchase goods in accordance with these Terms and Conditions, which shall govern the contract to the exclusion of any other terms.

No variation to these terms shall be binding unless agreed in writing between the authorised representatives of Valencia Ltd and the Buyer.

ORDERING

When you order goods from Valencia Ltd, this will be considered to be an offer by you to purchase goods subject to these Terms and Conditions. 

Orders may be placed by:-

Post: Valencia Ltd, P O Box 405, Waterlooville, Hampshire. PO7 9FT

Tel: 0239 22 55 555

Email: sales@valenciasilver.co.uk

Orders can only be accepted by Valencia Ltd. Employees, agents and representatives have no authority whatsoever to confirm or accept orders or bind Valencia Ltd in any way whatsoever. Valencia Ltd will not accept responsibility for any promises, statements and representations made by them.

PRICES

Prices are subject to change without notice and orders are invoiced at prices current at the time of dispatch. (E&OE)

PAYMENT

Payment can be made by cash, cheque or BACS.  Please make cheques payable to Valencia Ltd.

ACCOUNTS

For new customers, goods will be dispatched on receipt of payment. Subject to satisfactory references further orders will be supplied on 30 day credit terms or as otherwise agreed in writing.

Unless previously agreed in writing all accounts are payable on 30 day credit terms. Settlement discounts may only be taken within the settlement period and provided that there is no balance outstanding on the account.

All costs incurred by Valencia Ltd regarding the recovery of overdue accounts will be passed on to the customer. We reserve the right to charge interest on overdue accounts at a rate of 2.5% per month from the date of invoice.

DELIVERY

Whilst every effort is made to ensure next working day delivery in the UK, this cannot be guaranteed. Valencia Ltd will not accept liability for any loss resulting from late delivery or non-delivery of the goods.

Orders with a value of up to £50 excluding VAT will be sent by recorded delivery.

Orders over £50 excluding VAT will be sent by Special Delivery.

BACK ORDERS 

We reserve the right to supply part quantities of an order. Items will only be placed on back order if they are currently on order with our suppliers and will be despatched as soon as available.  Otherwise orders are to be considered complete.  

SPECIFICATIONS

Any representation of a product, e.g. size, weight, description, style etc is given in good faith, however cannot be guaranteed as absolutely correct. 

WEBSITE

Great care and effort has been taken in compiling our Website and accordingly, Valencia Ltd disclaims any liability for errors, omissions or inaccuracies contained within. All items displayed on the website may alter or change without notice. Prices are kept as up-to-date as possible but may change without prior notice. 

Images are not to scale and colour may vary. Any representation of a product, e.g. size, weight, description, style etc is approximate and is given in good faith but cannot be guaranteed as absolutely correct. 

DAMAGED GOODS AND RETURNS

Items delivered broken or faulty must be returned within 14 days of receipt of delivery.  WE WILL NOT ACCEPT RETURNS UNLESS THE FOLLOWING CONDITIONS ARE MET:-

1.     Our Invoice number corresponding to all items must be marked on returns paperwork or the date of purchase provided. 

2. Each item must be returned in its individual bag with our product code/reference visible.

Items will only be replaced or credited provided damage occurs prior to delivery or if it is clear there is a manufacturing fault. Where there is a manufacturing fault items must be returned within 6 months of purchase. Items that appear to be mistreated or damaged cannot be replaced or credited. The issuing of credit notes and replacements is solely at our discretion.

Valencia Ltd are unable to offer sale or return arrangements.

E&OE

Any typographical, clerical or other error or omission in any brochure, website, sales literature, email, supplier’s specification, quotation, price list, order, invoice or other documentation shall be subject to correction without any liability on the part of Valencia Ltd.

TITLE CLAIM

All goods remain the property of Valencia Ltd until such time as they are paid for. The risk in the goods shall pass to the Buyer on delivery. Ownership shall remain with Valencia Ltd until full payment is received, each order being considered as a whole.

In the event of non-payment, Valencia Ltd will be entitled to re-possess the goods unless they have been subject to prior resale in which case Valencia Ltd shall be entitled to the proceeds in the hands of the Buyer, Liquidator, Receiver or Trustee in Bankruptcy.